Need help with Glossary Tooltip? We’re here to help.
Whether you’re setting up the plugin for the first time, troubleshooting an issue, or looking for a specific feature, this page will point you in the right direction.
Before contacting support, we recommend checking the documentation and FAQs, as most questions are answered there.
We’re Here to Help
Our goal is to make Glossary Tooltip simple, fast, and reliable for every WordPress website.
If you can’t find the answer you’re looking for, don’t hesitate to reach out. We’ll do our best to help you get back up and running as quickly as possible.
Need help with Glossary Tooltip?
Our support team is here to help with setup questions, troubleshooting, compatibility issues, and other plugin-related questions.
Email: support@glossarytooltip.com
When contacting support, please include your Glossary Tooltip version, WordPress version, PHP version, active theme and plugins, and a description of the issue.
Screenshots or a screen recording can also help us investigate the problem faster.
Documentation
Our documentation includes step-by-step guides covering every aspect of Glossary Tooltip.
Topics include:
- Getting Started
- General Settings
- Glossary Index
- Glossary Terms
- Tooltip Settings
- Performance & Optimization
- Troubleshooting
- FAQs
- Changelog
Reading the relevant guide is the fastest way to resolve most issues.
Frequently Asked Questions
Many common questions are answered in our FAQ.
If you’re unsure how a feature works or whether something is supported, check the FAQ before opening a support request.
Report a Bug
Found a bug?
Please include the following information when reporting an issue:
- Glossary Tooltip version
- WordPress version
- PHP version
- Theme name
- Active plugins
- Browser name and version
- Steps to reproduce the issue
- Screenshots or screen recordings (if available)
The more information you provide, the faster we can investigate the problem.
Request a Feature
We’re always looking for ways to improve Glossary Tooltip.
If you have an idea for a new feature or improvement, we’d love to hear it.
When submitting a feature request, try to explain:
- What you’d like to achieve
- Why the feature would be useful
- How you expect it to work
Community feedback helps shape future releases.
Compatibility
Glossary Tooltip is designed to work with modern WordPress themes and plugins.
If you experience a compatibility issue:
- Update WordPress and Glossary Tooltip.
- Clear all caches.
- Test with a default WordPress theme.
- Temporarily deactivate other plugins.
- Contact support if the issue persists.
Before Contacting Support
Please try the following first:
- Read the documentation.
- Review the FAQ.
- Check the Troubleshooting guide.
- Update to the latest version.
- Clear your website cache.
- Refresh WordPress permalinks if you’ve changed glossary slugs.
These steps resolve most common issues.
Community
Stay connected with Glossary Tooltip for the latest updates, tutorials, and announcements.
Follow us on our official channels to learn about new features, improvements, and upcoming releases.